Burning smell or scorching
Turn the circuit off and call. This is the one that should never wait.
Emergency electrician in Colchester
Out-of-hours attendance for power loss, tripping circuits, burning smells and unsafe electrics.
What an emergency call-out costs
Out-of-hours attendance is charged at the published hourly rate from arrival. The aim of the first visit is to make the installation safe and restore what can be restored safely.
- There is no separate call-out charge on top of the hourly rate.
- Parts are charged in addition and confirmed with you before fitting.
- Work that cannot be completed safely at night is quoted and booked in daylight.
- If the fault turns out to sit with the supplier's equipment, you are told and pointed to the network operator, who attends free.
4.9 out of 5 from 47 published reviews
What counts as an emergency
Some faults genuinely cannot wait until morning. Others are safer left isolated overnight, and you are told honestly which is which.
Total loss of power
Check whether neighbours are affected first, which usually points to the network rather than your installation.
A circuit that keeps tripping
Repeated tripping is the protection doing its job. Leave it off and get it looked at.
Water reaching electrics
A leak into a fitting, board or socket needs isolating immediately.
Why choose us
We are NAPIT registered under member number 80815, and NAPIT publish that listing on their own member search, so you can confirm it without asking us for anything. Beyond the registration, the things we hold ourselves to are simple: the fault explained in plain English, a price agreed before the work starts, and the certificate or report the job calls for handed over at the end.
Tell us what you need
Send the job details and you get a straight answer on what is involved and what happens next.
Everything in one place
Your quote, updates, payments and receipts stay together.
Track the job
Photos, access details and updates stay with the job from start to finish.
Know the price
See a price where one is available. Any quoted work is agreed before it starts.
What the visit covers
The first visit is about making the installation safe and finding the cause.
Included in the call-out
- Attendance out of hours at the published hourly rate
- Making the installation safe
- Tracing the fault as far as is safe to do at the time
- Restoring supply to circuits that are safe to re-energise
- A written account of what was found and what remains
Not included automatically
- Full repairs that need parts not carried on the van
- Faults on the supplier's cutout, meter or network cable
- Appliance repair, as distinct from the circuit feeding it
- Making good after any access work
How an emergency visit works
The order never changes: make it safe, then find out why.
- 01
Tell us what is happening
What failed, when, whether anything smells hot and whether neighbours are affected.
- 02
Make safe on arrival
Anything dangerous is isolated before diagnosis starts.
- 03
Find the fault
Testing narrows it to a circuit, an accessory or an appliance.
- 04
Restore what is safe
Healthy circuits go back on. Anything unsafe stays off and is explained.
What you are left with
The point of the visit is a safe installation and a clear picture, not a guess.
- A safe installation
- Nothing dangerous is left energised.
- Power back where possible
- Circuits that test healthy are restored the same visit.
- A written next step
- Any remaining work is described and priced rather than started without agreement.
Trusted by customers
Published customer reviews may cover different types of electrical work, not only emergency call-outs.
4.9
Great work in the world thank you
NicholasMyJobQuote
I had an EV charger installed by Valand, and I couldn’t be more pleased. From the initial quote to the final inspection, the entire process was smooth and stress-free. He was knowledgeable, friendly, and made sure the charger was positioned exactly where I wanted it. All the necessary certificates provided and warranty as well. Excellent service from start to finish!
egli tollaku
GoogleWas with us with in good time, was brilliant at finding the fault and getting us back on with power, highly recommend:)
Tara Elliott
Areas we cover
Colchester, Witham, Maldon, Wivenhoe, Tiptree, Kelvedon, West Mersea, Stanway, Brightlingsea, Coggeshall, Marks Tey
Emergency electrician questions
Clear answers before you call.
Everything is off, is that my problem or the network's?+
If neighbours have lost power too, it is the network operator and they attend free. If it is only you, check the main switch and call.
My circuit keeps tripping, can I just keep resetting it?+
No. Repeated tripping means protection is operating on a real fault. Leave it off and get it investigated.
Will it be fixed in one visit?+
Making safe usually is. A full repair depends on parts and on whether the work is safe to complete at night.
Do you charge a call-out fee as well?+
No. Out-of-hours time is charged at the published hourly rate from arrival.
There is a burning smell but everything still works. Wait until morning?+
No. Switch that circuit off at the board and call. A burning smell is the one symptom that should never be left.
Do you cover landlords and businesses?+
Yes, the same out-of-hours arrangement applies.
Start with the job details
Tell us the property, the postcode and what is actually happening, and add a photo of the fuse board if a circuit keeps tripping. That is usually enough for us to say which service it maps to and what the next step is. Homeowners, landlords and businesses are all welcome.